Cancellation policy

Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We will collect payment or a partial payment at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date (if partial payment has been taken). 

You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can process a returns request. See our returns policy for more details on returns and refunds.